Shipping Info

Where do you ship from?

We ship from Korea, where our warehouse is located.

How long do you take to ship out my order?

Please allow 3-5 working days to process your order. During Korea holiday seasons, orders might take longer to ship out.

How long does delivery takes?

Around 14-21 days once it is shipped out.

What payment methods do you accept?

We accept all major credit cards.

Do I have to pay tax?

All custom fees and tax, if incurred, shall be payable by buyer.

Can I return the items?

We have a 14 days return policy. To request for a return, kindly contact us at hello@suppglow.com. Items have to be unused and unopened to be eligible. We reimburse return postage fee only when you received wrong/damaged items.